FAQ

Processing time is typically 1-2 business days depending on the number of clothes and the service selected. We will provide an estimated time when you drop off your clothes.

Yes, we accept clothes made of special fabrics like silk and satin. However, we will provide special care according to the care instructions on the clothing label.

You can order our laundry services online through our website or via WhatsApp. Simply fill out the form with your details and the number of clothes, and we will confirm the pickup time.

Yes, we offer home delivery service for customers within Cilacap area. Delivery fees will apply based on distance.

If your clothes get damaged due to our processing error, we will take full responsibility. Please contact us immediately for further handling.

Yes, we use safe and eco-friendly chemicals for washing clothes, making them safe for sensitive skin and children.